Dispatcher

Description

An exciting opportunity awaits you at SDS RX - We’re a healthcare logistic services company with over 100 locations nationwide. We provide dedicated, flexible delivery solutions to long term care, specialty, infusion, nuclear pharmacies, as well as pharmaceutical distributors, labs, and healthcare networks.

Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

We’re a young, dynamic, technologically progressive, and rapidly growing logistics company in the pharmaceutical delivery space in search of a Dispatcher to support our Parkville, MD area customer.

To learn more about our company, please visit our website at https://www.sds-rx.com/ .

What Will You be Paid?

$18-22 per hour.

When Will You be Working?

Monday - Friday 1:00 pm - 6:00 am.

Where Will You be working?

7816 Harford Rd Parkville, MD 21234.

Duties

• Provide excellent customer service to both internal and external customers.
• Monitor routes and make necessary adjustments to ensure coverage at the request of SDS Customers.
• Record data into SDS computer systems to maintain data integrity and provide accurate reporting both internally and to our customers.
• Consistently meet or exceed service levels established by the customer.
• Maintain excellent communication between the customer, Regional Manager, and the contractors.
• Other relative tasks assigned by Dispatch and/or Regional Manager.
  
  

You're a Perfect Fit for This Position if You Have...

• Excellent written and verbal communication skills.
• Previous call center or customer service experience (1 year).
• A positive, team-oriented attitude.
• Ability to fulfill tasks from beginning to end and identify where follow-up is required.
• Excellent organizational skills and ability to track multiple tasks efficiently and effectively.
• Consistent adherence to corporate and departmental policies and procedures.
• A High School diploma or equivalent.
  
  

What makes SDS Rx different?

• Excellent salary compensation
• Comprehensive benefits plan (including Health/Dental/Vision) - We don't want you to wait! Immediate insurance coverage is available.
• 401k match - Thinking about your future? So are we. That's why we will match up to 4% of your contributions.
• PTO package - Including major paid holidays.
• Employee Assistance Program - Life happens, and that's why we have EAP benefits available for you and your family!
• 100% Paid Maternity Leave - We’ll take care of you, while you take care of your little one.
• Employee Wellness Program - Staying healthy both mentally and physically is a top priority for us, and we want to help you reach those goals.
• Some benefits are only applicable to Full-Time employees *
  
  

SDS Rx is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status, and encourage all applicants to apply.