What are the responsibilities and job description for the Resort Concierge position at Sea Crest Beach Hotel?
Job Title: Guest Services Associate
We are seeking a highly skilled and motivated Guest Services Associate to join our team at Sea Crest Beach Hotel. As a key member of our resort staff, you will be responsible for providing exceptional guest experiences through safe and efficient transportation services.
About the Role
The ideal candidate will have a valid driver's license with no moving violations on their record and a high school diploma preferred. This position requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending, and reaching.
Responsibilities
- Transport Guests Safely: Drive shuttle vans or other vehicles to transport guests between employee housing and the resort, adhering to all traffic laws and established procedures.
- Provide Information: Offer information about the local community upon request, enhancing the guest experience.
- Loading and Unloading: Load and unload guest luggage and other materials efficiently.
- Complete Transportation Logs: Accurately complete required transportation logs.
- Maintain Vehicle: Report any vehicle mechanical problems immediately to ensure safe operation.
Growth Path and Focus
This role offers opportunities for growth and professional development within the company. The successful candidate will be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
