Golf Pro Shop Sales Staff Member

Description

General Definition of Work
The Sea Pines Country Club Golf Shop Manager is responsible for the overall retail operation of the Golf Pro Shop. Create merchandising displays to maximize sales and product turnover. Provide superior customer service. Observe Club’s safety rules and regulations. This position reports directly to the Director of Golf.

Essential Functions
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

•  Answers questions concerning club services.
•  Controls and manages play, ensures that all members and guests are checked in and billed properly.
•  Reminds all golf-playing members of rules and regulations governing golf course usage.
•  Maintains billing charges of members and guests; submits billing charges to accounting department in a timely manner.
•  Develops open-to-buy procedures for each category.
•  Promotes daily Golf Pro Shop sales and superior customer relations.
•  Plans, promotes, merchandises and markets special events and sales. E.g., specific holiday sales, use weekly e-mail and Clubber for promotion of new arrivals, promote member discounts and Trunk shows for Ladies’ Day event.
•  Develops and maintains shop displays.
•  Monitors the receiving and checking-in of all merchandise.
•  Processes all paperwork and coding on invoices.
•  Assists Golf Professional with merchandise goals and strategies.
•  Coordinates inventories and provides monthly inventory reports.
•  Maintains all inventory SKU controls for all items in inventory and pricing.
•  Monitors procedures for special orders and returns.
•  Signs for and accepts full responsibility for a cash bank to be used for operational needs.
•  Assists customers with merchandise selections; works at sales counter as necessary.
•  Creates and maintains an approved vendor list.
•  Supervises and maintains the point-of-sale (POS) system.
•  Works with Golf Professional to select and purchase products for tournaments.
•  Orders special order merchandise for members.
•  Charges members and guests for golf car usage.
•  Works closely with the Golf Professional to alert other staff of incoming guests and requests from members.
•  Coordinates shop changeovers for special events and seasons.
•  Attends staff meetings.
•  Closes golf shop. End of day reports.
•  Completes other tasks as assigned by the Golf Professional.
 

Knowledge, Skills, and Abilities
•  Able to manage all aspects of Golf Pro Shop.
•  Supervises and trains salespersons.
•  Knowledge of and ability to perform required role in emergency situations.

Education and Experience
•  High School diploma or GED required.
•  Retail experience in apparel sales required.
•  Basic computer skills, including proficiency in Microsoft Office and POS system.

#SPCC
 

Qualifications