What are the responsibilities and job description for the Front Desk Agent position at Sea Ranch Resort?
- Scheduling guest reservations
- Assisting guests with checking in and out of the hotel
- Handling various administrative tasks, such as creating invoices and maintaining guest records
- Taking calls from guests staying at the hotel as well as external customers
- Scheduling and modifying guest room reservations and other accommodations
- Greeting guests upon their arrival to the hotel and checking them into the hotel’s reservation system
- Providing excellent customer service
- Relaying any information about hotel amenities
- Helping hotel guests find their rooms
- Coordinating amenities and responding to customer needs
- Greeting people as they enter the lobby
- Fielding calls from guests
- Accepting and arranging reservations
- Assigning rooms
- Maintaining booking and payments
- Communicating with the entire hotel staff to ensure quality service.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Education:
- High school or equivalent (Required)
Language:
- English/Spanish (Preferred)
Location:
- Kill Devil Hills, NC 27948 (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Kill Devil Hills, NC 27948 (Required)
Ability to Relocate:
- Kill Devil Hills, NC 27948: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $15
