What are the responsibilities and job description for the Maintenance Coordinator position at Sea Scape Properties?
Position Overview
Primary Responsibilities:
- Customer Representation: Serve as the face of Sea Scape Properties to Property Owners, Vacation Renters, and Third-Party Vendors. Deliver exceptional customer service in all interactions—whether on the phone, via email, or in person.
- Work Order Management: Create, track, and manage work orders and invoices. Coordinate with Maintenance Technicians, Property Owners, Guests, and Managers to ensure timely and accurate completion of maintenance tasks.
- Problem Resolution: Address tenant complaints related to maintenance issues. Assign tasks to Maintenance Technicians or external vendors, and ensure issues are resolved and documented appropriately.
- Administrative Support: Assist field maintenance technicians with necessary administrative tasks.
Key Skills & Attributes:
- Adaptability: Ability to handle new and challenging situations with a willingness to learn.
- Multi-Tasking: Manage multiple tasks effectively in a dynamic environment, meeting deadlines consistently.
- Technical Proficiency: Strong skills in Microsoft Office, email communication, and data tracking.
- Communication: Excellent verbal and written communication skills, essential for clear interactions with all stakeholders.
- Professionalism: Maintain a professional appearance and positive attitude; be a team player.
- Availability: Flexible to work holidays and weekends as needed, with a standard 40-hour workweek.
- Technical Knowledge (Preferred but not required): Basic understanding of home maintenance including carpentry, electrical, plumbing, and HVAC systems.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Wrightsville Beach, NC 28480 (Preferred)
Ability to Relocate:
- Wrightsville Beach, NC 28480: Relocate before starting work (Required)
Work Location: In person
Salary : $15
