What are the responsibilities and job description for the Account Representative position at SEA Wire and Cable?
Company Overview
SEA Wire and Cable is a growing, dynamic organization offering diverse challenges to innovative professionals. We seek qualified individuals who possess the drive and vision required to be part of a success-oriented team.
SEA is a leading logistical supplier to the Military and Commercial Aerospace market. Founded in 1970 as a manufacturer’s rep, SEA began to expand its focus into the stock and distribution of military wire and cable in the 1980s. Since then, the company has continued to horizontally grow their product offering and improve their systems to provide customers with the high level of service they have come to expect from SEA for 45 years.
SEA continues to operate as a family environment with a dedication to quality work.
**Once you have completed the application process, you will receive an email with a description of the next step and link to a survey. You must complete this survey in order for your application to be reviewed.**
Are we right for each other? Can you check off most of these?
- Enjoys being part of a team that has goals.
- Can be coached to reach high potential.
- Has the want and ability to train, learn, and grow.
- Prides self on doing it right the first time.
- Believes it is “all in the details.”
- Is seeking a work family.
- Wants to grow within a company.
- Values work-life balance.
- Drives toward continual improvement of self and peers. “Today can be my best day.”
Job Summary
This position will be mentored by one or more Senior Sales Representative(s). The Account Representative is responsible for managing customer relationships with customers targeted for growth.
Responsibilities and Duties
- Grow sales with assigned customer base and with new customers.
- Learn and develop knowledge of all SEA products to include acute expertise in all relevant aerospace, military specification and other related industry specifications and products.
- Perform telemarketing efforts on a daily basis to qualify sales opportunities.
- Evaluate sales opportunities; recognize unrequested value-added opportunities; provide literature, samples; coordinates opportunity with partners; and determine quote importance.
- Respond to customer requests and communications regarding product availability.
- Prepare final quotes for customers. Solicit partners for information in order to prepare quotes.
- Follow up with customers to ensure the business is captured and adjust as needed to maximize wins.
- Enter orders for order entry process.
- Monitor service level of customer regarding on time shipment, rejections, problem orders, back orders, and resolve incomplete orders.
- Comply with all federal laws and regulations as they relate to the aerospace and military product industry.
- Maintain and otherwise handle trade secret and proprietary information belonging exclusively to SEA Wire and Cable, Inc
Qualifications and Skills
- Minimum high school education or equivalent; college degree preferred.
- Experience in sales and/or program management is preferred.
- Demonstrates excellent customer service skills.
- Able to manage day-to-day activities and exercise independence and adaptability.
- Good written and verbal communication skills.
- Able to effectively interact with a variety of personnel at all organizational levels.
- Ability to meet prioritized set objectives and goals.
- Possesses basic math skills.
- Comfortable using Microsoft Excel and Power Point.
- Strong Power Point presentation skills.
Physical Requirements
Essential physical requirements such as climbing, standing, stooping, or typing. Physical effort/lifting up to 10 pounds.
Benefits
All Full-Time SEA employees are eligible for the following company benefits:
- Medical, Dental, Vision, Long-Term Disability, and Voluntary Life Insurances
- 100% employer paid Short-Term Disability Insurance and Basic Life
- Wellness Program Discounts
- Healthcare FSA and Dependent Care FSA
- 401K with up to 6% employer contribution match
- 7 Paid Annual Holidays
- Paid Time-Off
- Tuition Reimbursement
- Employee Referral Incentives
- Monthly employee and family events
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.