Assistant General Manager (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary: 

The Assistant General Manager provides confidential administrative, secretarial, and project support to the General Manager and Board of Directors. Responsibilities include meeting preparation, board packet preparation, independent research and preparation of administrative documents, interfacing with homeowners, contractors, Board and Committee members, making independent judgments and decisions regarding Association matters, performing special projects and administrative functions, and attends meetings as designated by the General Manager. The incumbent is also required to have knowledge of the Association’s governing documents and overall operations.  

Essential Duties and Responsibilities: 

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Responsible for the financials of the Association, including the paying and managing of invoices, yearly budget preparation and analysis, and reserve funds management. Responsible for the monthly reporting on the financial performance of the Association and/or for any reports as requested by the Board of Directors. 
• Assist in preparation and managing all agreements/contracts to ensure they are executed and implemented appropriately.  This also includes enduring subcontractors’ adherence to specifications and that work is completed in accordance with the property’s standards.
• Ensure adherence to association policies and procedures, and compliance with corporate, civil code, and state and federal obligations. This includes reviewing policies on an ongoing basis and ensuring proper records are maintained.
• Assist the General Manager in providing leadership at each meeting in terms of agenda support, written and oral reports and meeting minute creation and publication.
• Work with the Talent Acquisition department to hire all direct or indirect staff when required
• Train, develop, supervise, and manage the performance of direct associates and assist in the performance management of indirect associates. 
• Monitor and evaluate the community needs: identify opportunities for improving customer service and communication.
• Stay abreast of new trends and innovations in fields of community management.
• Ensure all landscape and maintenance issues are proactively addressed.
• Comply with company policies, procedures and attend all company mandatory functions.
• Work closely with committee members and the Board of Directors as directed
• Other projects and opportunities as assigned.

SUPERVISORY RESPONSIBILITIES

• Will participate in staff coaching/counseling.  Will complete, as required, employee assessments with the General Manager.
• Supervision of staff and/or third-party contractors.

Requirements

Knowledge, Skills and Experience:

• 3-7 years of experience in the community association industry, managing homeowners associations, city government, or related experience; large scale experience strongly desired
• Effectively coordinate multiple projects, use time management skills and exercise independent judgment.
• Expert composition and written and verbal communication skills.
• Strong internal/external customer relation skills required to communicate effectively with all levels of management, employees, homeowners, and other stakeholders.
• Work with confidential/sensitive information and use diplomacy in communicating such information.
• Effective project management and follow-up skills.
• Meet scheduling and attendance requirements per policy and the position.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

· Organizational, planning, project management, time management, and problem-solving skills.

• management, and problem-solving skills.
• Working knowledge of Davis-Stirling Act and how homeowner associations are governed and managed. 

Minimum Education:

High School Diploma or equivalent

Language Skills:

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.  

License/Permits/Certifications Required: 

Valid Driver’s License and State mandated vehicle insurance.

Availability: 

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.

Salary : $95,000 - $105,000