Golf Shop Attendant Country Club

Position Summary: Join The Seagate Golf Club as a Golf Shop Attendant and become an integral part of delivering exceptional experiences to our esteemed members and guests. As a member of our team, you will work closely with the Director of Golf to ensure the seamless operation of the golf shop, providing top-notch service and assistance to all patrons.

Duties and Responsibilities:

• Answer phone calls promptly and courteously, providing club information and assisting with inquiries.
• Assist in receiving, presenting, and selling merchandise, ensuring an attractive and well-organized display.
• Facilitate tee time reservations and check-in procedures with efficiency and attention to detail.
• Ensure accurate charging of member and guest fees, adhering to established procedures.
• Collaborate with golf professional staff to promote the game of golf and enhance the overall guest experience.
• Regularly update merchandise displays to showcase new arrivals and seasonal offerings, fostering a dynamic shopping environment.
• Handle special-order requests from customers, ensuring timely and accurate fulfillment.
• Support Golf Shop promotions and assist with monthly inventory management activities.
• Maintain the Golf Shop in a clean, organized, and presentable condition at all times.
• Uphold a professional appearance and demeanor while representing The Seagate Golf Club.
• Perform any additional duties as assigned by management to support the smooth operation of the golf shop.

Qualifications:

• Outgoing, friendly, and welcoming personality, dedicated to providing exceptional customer service.
• Knowledge of the game of golf.
• Previous experience in golf retail is preferred, demonstrating an understanding of industry trends and customer preferences.
• Ability to multitask with accuracy and efficiency in a fast-paced environment.
• Basic computer knowledge required for transaction processing and inventory management.
• Must possess a valid driver's license.

Physical Requirements:

• Clear, concise, and grammatically correct communication skills in English, delivered with sincerity and warmth.
• Capacity to understand and promptly execute requests with creativity and efficiency.
• Patience, friendliness, and professionalism maintained even during extended shifts.
• Ability to handle multiple requests simultaneously with poise and timeliness.
• Adherence to company policies and exercise of good judgment at all times.
• Flexibility to work long hours, weekends, nights, and holidays as necessary to meet business demands.
• Extended periods of standing and walking during shifts.
• Ability to lift, carry, and push objects weighing up to 25 pounds, including golf merchandise and carts.