What are the responsibilities and job description for the IT Business Analyst position at Search Services?
We are seeking an experienced IT Business Analyst to join our growing team. This role is responsible for developing and managing business requirements, ensuring alignment between IT solutions and business needs, and supporting corporate initiatives through process mapping, testing, vendor selection, and training.
Description
The IT Business Analyst plays a critical role in bridging business and IT functions by gathering, analyzing, and managing requirements. Key responsibilities include:
Description
The IT Business Analyst plays a critical role in bridging business and IT functions by gathering, analyzing, and managing requirements. Key responsibilities include:
- Requirements Gathering: Develop subject matter expertise, analyze business needs, and provide technical direction for IT solutions and process improvements.
- Business Process Mapping: Collaborate with stakeholders to document and optimize business processes using BPMN 2.0 standards.
- Testing: Assist in test plan development, execute testing strategies, perform data analysis, and troubleshoot system defects.
- Vendor Selection: Lead requirements gathering sessions for RFP, RFQ, or RFI processes and support vendor selection and onboarding.
- Training: Provide training on business analysis methodologies, tools, and best practices, while maintaining documentation and frameworks.
- Other Duties: Support additional business analysis functions as required.
- Education: Bachelor’s degree required.
- Experience:
- Strong background in IT business analysis, process improvement, and stakeholder collaboration.
- Experience managing internal teams, vendor relationships, and customer interactions.
- Strong communication, problem-solving, and organizational skills.
- Certifications (Preferred):
- IIBA or PMI certification in Business Analysis.
- Project Management Professional (PMP) certification.
- Skills & Competencies:
- Analytical and critical thinking for requirement gathering and problem-solving.
- Strong listening and technical writing skills.
- Ability to model requirements visually and align business analysis frameworks with project management deliverables.
- Travel: Up to 30% travel required.
