Senior Sales Manager

Job Overview:

The Senior Sales Manager will play a critical role in leading and developing a high-performing sales team for our client, a company specializing in comprehensive home services, including HVAC, plumbing, electrical work, and indoor air quality solutions. This role is instrumental in driving revenue growth, refining sales strategies, and fostering a customer-centric culture while collaborating with cross-functional teams to support the company’s growth initiatives, including acquisitions.

Key Responsibilities:

Team Leadership & Coaching:

• Oversee a team of 26 sales representatives (20 outside, 6 inside/customer service), providing coaching, mentoring, and performance evaluations.
• Foster a collaborative, positive sales culture aligned with company values.
• Ensure accountability for sales activities, including lead follow-up and professional customer interactions.

Sales Process Management:

• Define, implement, and optimize sales processes from lead generation to conversion.
• Utilize CRM tools (ServiceTitan and Microsoft Dynamics) to track sales performance and ensure consistent follow-up.
• Collaborate with marketing to ensure a steady flow of qualified leads and effective campaigns.

Customer Relationship Management:

• Strengthen relationships with existing clients and identify new business opportunities.
• Enhance customer satisfaction through personalized service and proactive follow-up.
• Promote the company’s value proposition to build trust and loyalty.

Sales Growth & Business Development:

• Develop and execute a sales growth plan, including exploring acquisition opportunities.
• Identify strategic networking and partnership opportunities to promote the brand.
• Collaborate with leadership to align sales initiatives with business growth goals

Collaboration with Cross-Functional Teams:

• Partner with marketing to align sales efforts with campaigns and branding.
• Work with technical and field teams to ensure alignment on customer needs and cross-selling opportunities.
• Support divisional goals across HVAC, plumbing, electrical, and remodeling services.

Sales Training & Development:

• Conduct training sessions to improve sales techniques, customer interaction, and product knowledge.
• Equip field staff with the tools and resources needed to identify sales opportunities.

Sales Metrics & Reporting:

• Establish and monitor sales KPIs for team members and the department.
• Analyze sales data and prepare reports for leadership on performance and revenue trends.
• Use insights to refine strategies and drive continuous improvement.

Requirements Include:

Education:

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

Experience:

• 5 years of sales management experience with a proven track record of leading successful teams.
• Experience in residential services (HVAC, plumbing, electrical) or managing outside sales teams preferred.
• Proficiency with CRM systems (ServiceTitan, Microsoft Dynamics, or similar).

Skills:

• Strong leadership and coaching abilities.
• Strategic thinking and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Data-driven decision-making and familiarity with sales automation tools.

Key Competencies:

• Customer-focused mindset with the ability to drive sales results.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Collaborative team player with a proactive, results-driven approach.

Additional Information:

Work Environment:

• Onsite leadership at the Morton, PA location with potential for occasional travel.
• Collaborative, family-owned business environment.

How to Apply:

To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to info@ssgresume.com. Please include your resume and any supporting documents showcasing your qualifications and suitability for the role.

Company Overview:

• Industry: Comprehensive Home Services.
• Location: Morton, PA.

Equal Opportunity Employer Statement:

Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:

Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.