What are the responsibilities and job description for the Customer Service Representative position at Seaside Mulch Inc.?
Seaside Mulch manufactures and packages mulch and soil products. For over 28 years, we have been a leader in lawn and garden products. Seaside Mulch is known for its quality products and innovation.
Seaside Mulch is hiring a customer service/sales associate to perform and assist with the following tasks:
- Engaging and assisting customers in-person and on the phone
- Communicate with customers, drivers, and vendors
- Answering phones
- Confirming deliveries by calling customers
- Data entry
- Weigh trucks in/out
- Ring up customer transactions
- Document trucks and vendors entering and leaving the facility
- Use radio to call operators to load and unload trucks
- Check the accuracy of inbound and outbound shipments
- Support company leadership
- Schedule deliveries for customers
- Gathering accurate information
- Assist with accounting, receiving, inventory and purchasing
- Create and maintain spreadsheets and files
- Updating account information
- Setting up customer accounts
- Helping customers determine the correct product and amount needed for their project
- Assisting with other tasks as assigned by company management
Qualifications/Skills:
- computer skills - strong knowledge of Excel; Quick Books experience a plus; POS experience a plus
- strong communication skills
- ability to field inbound and outbound calls
- attention to detail/accuracy
- organization, prioritization, time management
- dependable
- work both independently and as part of a team
- understand, follow, and enforce safety policies
- bilingual a plus
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $17 - $20
