What are the responsibilities and job description for the Deposit Operations Specialist position at Seattle Bank?
Description
Who We Are
Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services and the website, CD Valet®. Our experienced team and open API, cloud-based core technology platform deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank’s most recent innovation is CD Valet, a new online marketplace that connects consumers to financial institutions to compare and open Certificates of Deposit (CDs) with the most competitive rates and terms nationwide. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company. Visit Seattle Bank for more information.
Position Summary
Under general direction of the Deposit Operations Manager, the Deposit Operations Specialist is responsible for a variety of operational functions within Deposit Operations including ACH and wire processing, exception item processing, EFT error resolution & fraud monitoring/mitigation, and client service support.
Essential Duties
- Wire and ACH Origination: Ensure proper security controls are adhered to in processing of domestic and international wires and ACH files.
- Performs specialized operational tasks including branch and back-office internal certifications
- Perform a variety of deposit-related regulatory compliance monitoring functions including Regulation E, Regulation GG, Regulation J and ACH rules.
- Daily operational functions including check adjustments, exception item and foreign item processing, debit card processing, and general ledger balancing.
- Support management of the Bank’s deposit portfolio including ongoing transactional and account review to ensure compliance.
- Assist with fraud monitoring including research & recovery efforts
- Perform other duties and special projects as needed.
Requirements
- Bachelor’s degree in business, or two to five years successful experience working in a banking environment, or the equivalent combination of education and experience.
- Ability to proactively identify and execute on process improvements.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Experience in debit card processing, such as card ordering, payment processing, and debit card disputes.
- Proficiency in Microsoft Excel. Experience with SQL and/or Power BI, preferred.
- Agility and ability to demonstrate big-picture thinking in a fast paced & ever-changing environment.
- An eye for risk mitigation and fraud detection.
- Superior customer service skills with internal team members and external customers.
Seattle Bank Benefits
We’re committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:
- Medical/Vision, and Dental insurance
- Life Insurance, Long Term Disability, Voluntary Life
- 401K with Bank contribution, Stock Award, and Incentive Opportunity
- Paid Time Off:
- Vacation – 3 Weeks
- Sick Time – 1 hour per 40 hours worked
- Holidays – 10 days
- Transportation and fitness benefits
- And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.
Salary : $61,800 - $82,400
