PATIENT ACCOUNT REPRESENTATIVE 2 - Dental

Salary: $22.71 - $33.90, Per hour, payable bi-weekly. The salary scale for this position is between steps 0 and 19, depending on experience.  This is a non-exempt, 40 week, union position. Applicants must pass an extensive background check.

About Us

Seattle Roots Community Health is a not-for-profit organization that operates two primary care clinics, an After-Hours Clinic, two School-Based Health Centers, a low barrier Medication-assisted treatment clinic, and a Dental Clinic. Our Carolyn Downs Family Medical Center was founded in 1970 by the Seattle Black Panther Party in Seattle’s Central District. Our Country Doctor Community Clinic was established in 1971 by residents of the Capitol Hill neighborhood in conjunction with the Seattle Liberation Front. The primary goal of each clinic was to provide low-barrier, high-quality healthcare services and promote social justice.

Seattle Roots is passionate about serving patients of all ethnicities, races, gender identities, languages, and backgrounds and employing individuals who are equally committed to this mission. To ensure our organization best serves these populations, we strive to promote policies that enable us to work effectively in all cross-cultural situations, with patients, coworkers, and the community.

Our Mission and Commitment to Social Justice

We remain committed to health equity and our founding principle of social justice. Every day our actions are guided by our mission: to improve the health of our community by providing high-quality, caring, culturally appropriate primary health care that addresses the needs of people, regardless of their ability to pay. At Carolyn Downs and Country Doctor, health care is a right, not a privilege.

What You’ll Be Doing
From the moment a patient walks through our door or calls us, we want them to feel like part of the Country Doctor family. In-person or over the phone… as our Patient Account Representative, you’ll be the first face or voice our patients experience. That makes your role very important to carrying out our mission.  Your stellar communication and customer service skills will help patients truly feel welcome in our clinics.

Your role will help the clinic run smoothly by scheduling appointments, greeting and checking in patients, answering phones, cashier duties, and maintaining accounts and records.  Your ability to be flexible and collaborative with patients, doctors, office workers, and others will be super important in this team environment.

You’ll need these qualifications

• You've worked in a Dental Clinic Setting 
• You’ve earned your High School diploma or GED equivalent
• You’ve been trained to use Electronic Medical Records (EMR) for patient registration
• You have knowledge of automated accounts receivable systems

It would be nice if

• You bring experience with an electronic medical records (EMR) software
• You’ve worked in community health before
• You’ve worked for at least two years performing customer service or front desk services and client care coordination in a medical clinic or other health care setting
• You have experience working with culturally diverse populations
• You can read, write, and speak Spanish

Benefits

We provide a robust suite of benefits, including the choice of three medical plans, two dental plans, long-term disability, life, and other insurance programs. You’ll have access to flexible spending accounts, a subsidy of up to 80% of the cost of an ORCA pass, plus an additional match of 50% of the employee's contribution up to 4% after one year of employment. (Ex. if employee contributes at 4%, Seattle Roots will match with an additional 2%, plus the safe harbor contribution totaling a 8% contribution to the employee's 401k)  We’ve got you covered!

Salary : $23 - $34