Demo

Support Services Associate II

Seattle's Union Gospel Mission
Seattle, WA Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

Job Details

Job Location

Othello Enhanced Services - Seattle, WA

Position Type

Full Time

Education Level

High School

Salary Range

17.19 - $22.35 Hourly

Job Shift

Job Category

Restaurant - Food Service

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it to the Best Christian Workplace 5 years in a row? If so, we want to talk with you!

As a Support Services Associate II, at our Women's and Children's Enhanced Shelter, you will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff. In addition, you will provide work therapy support to guest and assist in coordinating volunteers.

Pay Range : $20.74 - $26.16 Hourly

Schedule : Sunday - Thursday 10 : 30 am - 7 : 30 pm.

How you will serve

  • Due to the sensitive nature of these essential job duties, we are only able to consider females for this position.
  • Work closely with Case Management to manage guest work therapy (janitorial, kitchen, etc.) scheduling.
  • Train guests in how to perform work therapy tasks.
  • Schedule and conduct safety meetings with guest enrolled in work therapy.
  • Work with Support Services Administrator to coordinate volunteer activity.
  • Perform janitorial duties, including duties left over from a different shift.
  • Assess and record safety hazards and maintenance needs.
  • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift.
  • Handle issues that may arise with individuals during an overnight night sift (if applicable).
  • Do occasional room checks or searches as needed.
  • Respond to emergency calls on overnight phone (if applicable).
  • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.
  • Act as backup to assist in covering front desk (phones and monitoring visitors).
  • Record and organize messages for clients and staff.
  • Provide referrals for callers when necessary.

How we support each other

  • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
  • Faithfully upholds The Mission and your team in prayer.
  • Participates in team devotions as schedule permits.
  • Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations.
  • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.
  • How you qualify

  • Acknowledge and sign the Mission's Statement of Faith (see below).
  • A high school diploma or equivalent is required.
  • 2 years of customer service experience is highly preferred.
  • 1 years of experience working in a food service or kitchen environment is highly preferred.
  • Previous janitorial experience is preferred.
  • Food handler's card is required.
  • Benefits

    All regular fulltime employees, you are eligible to participate in our generous benefits package :

  • Medical / Vision with generous dependent coverage
  • Dental - 100% company paid
  • Long Term Disability - 100% company paid
  • Basic Life Plan - 100% company paid
  • Voluntary Products (Aflac and Guardian)
  • EAP and 24 / 7 Virtual Mental Health - 100% company paid
  • 4 weeks of paid vacation (prorated based on hire date)
  • 10 paid Holidays 1 Floating Holiday
  • Personal Day and Birthday Holiday
  • Retirement benefits w / company match
  • Continuing Education Reimbursement Program
  • Work Environment

    While performing the duties of this job, the employee is frequently required to stand, walk or sit for long periods of time in a temperature-controlled environment. Occasionally balance, twist, stoop, kneel, pushing, pulling, grasps and reach with hands / arms. Frequently wears latex gloves and handles chemicals. Occasionally lifts up to 20 pounds and walks uses stairways to climb to multiple floors within the facility. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

    Statement of Faith

  • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3 : 16-17, 2 Pet. 1 : 20-21)
  • We believe there is one God, eternally existent in three Persons : Father, Son, and Holy Spirit. Deut. 6 : 1, Matt. 28 : 19, Rom. 8 : 14-17, Eph. 4 : 4-6, 1 Tim. 2 : 5, 1 Pet. 1 : 2
  • We believe in the deity and humanity of our Lord Jesus Christ :
  • His virgin birth (Luke 1 : 35, John 1 : 1-2, John 1 : 14)

  • His sinless life (Phil. 2 : 5-11)
  • His miracles (Matt. 4 : 23)
  • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3 : 23-25, 2 Cor. 5 : 21, 1 John 2 : 1-2)
  • His bodily resurrection from the dead (Rom. 8 : 34, 1 Cor. 15 : 3-5)
  • His ascension into heaven, now seated at the right hand of the Father (Acts 1 : 9-11, Heb. 1 : 3, Heb. 9 : 24)
  • His future return in power and glory (1 Thess. 4 : 16-18)
  • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1 : 7, Eph. 2 : 8-9, John 1 : 12, John 3 : 36, 2 Cor. 5 : 17, Titus 3 : 5, John 14 : 17)
  • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14 : 17, Acts 1 : 8, John 16 : 13, John 14 : 26, 2 Cor. 1 : 21-22, Gal. 5 : 22-23)
  • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15 : 20-28, Matt. 25 : 45-46, Rev. 20 : 11-15)
  • We believe in the spiritual unity of believers in Christ. (Eph. 2 : 13-14, Eph. 4 : 1-6, John 17 : 20-23, Phil. 2 : 1-4)
  • Mission Statement

    To bring the love of Jesus and hope for a new life to our homeless neighbors.

    Vision Statement

    To see every homeless neighbor - beloved, redeemed, restored.

    Pre-Employment

    This position is subject to a pre-employment criminal background check and must be able to pass a 4-panel drug screen

    Salary : $17 - $22

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