SWT - Scheduling Coordinator

What you get to do:

You will support workforce planning and scheduling by providing clear, accurate, analytical interpretation and reporting of labor utilization.

You will also:

• Work in a team environment and interact with others in a professional manner while sharing finding and solutions with various levels of leadership.
• Analyze labor & staffing patterns while Identifying trends and make recommendations for process improvements.
• Standardize and internally distribute daily labor usage reports.
• Help determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities while making recommendations for reallocating resources as needed.
• Produce schedules and maintain accuracy in accordance with company policy.
• Provide support to operational management teams.
• Provide support and training for Ambassadors as well as labor management applications.
• Serve as primary scheduling creator and editor for individual departments.

What it takes to succeed:

• At least 18 years old.
• High School Diploma, or equivalent, required.
• Scheduling experience required.
• Experience with line schedule management preferred.
• Experience with MS Office applications, EXCEL and ACCESS preferred.
• Three months experience with TMM applications preferred.
• High level of attention to detail and accuracy.
• Ability to work in a fast-paced environment with time sensitive deadlines.
• Strong written/verbal communication skills; able to read, write and speak English.
• Communicate professionally and effectively with ambassadors and guests.
• Ability to lift, push, pull and/or carry up to 10 lbs. on an occasional basis position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed).
• Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/hot temperature extremes.
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
• Perform all cleaning duties, including use of cleaning chemicals.
• Able to be flexible in work locations as placement will depend on business needs and career development opportunities.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.