Landlord Tenant Relations Specialist

Role Description:
We are seeking an experienced Tenant Collections Specialist to join our team at Seb Realty. As a key member of our property management team, you will be responsible for collecting outstanding rent, managing tenant disputes, and representing the company in tenant-related legal matters. The ideal candidate will have a strong background in tenant relations, collections, and legal procedures, with excellent communication and problem-solving skills.

Main Accountabilities:

• Collect outstanding rent, security deposits, and other related payments from tenants.
• Manage and resolve tenant disputes and complaints in a professional and courteous manner.
• Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes.
• Support the General Counsel with tenant-related legal matters and other projects as needed.
• Meet regularly with the General Counsel to discuss ongoing cases and strategies.

Requirements:

• Proven experience in tenant collections, property management, or a related field.
• Familiarity with landlord-tenant laws and small claims court procedures.
• Strong negotiation and conflict resolution skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Bachelor's degree in Business, Law, or a related field is preferred.
• Paralegal certification or legal background is a plus.