What are the responsibilities and job description for the Veterinary Receptionist position at Sebastian Animal and Bird hospital?
Veterinary staff experienced Receptionist Sought, will train if needed.
Full or Part Time
In person Application is preferred.
Sebastian Animal and Bird Hospital
948 US 1 Sebastian 772 589-6553
Veterinary Receptionist Duties & Responsibilities - ability to cross train to learn tech responsibilities is available.
Provide customer service : greet customers, answer questions, process incoming patients, take payments, answer the phone with a smile.
Handle mail and email.
Collate. confirm, update and file patient charts- we will be moving to EMR's in the future.
Ability to type, use a computer and learn software for veterinary management (experience appreciated but not necessary) We currently use Cornerstone software.
Interpret patient charts, record vaccination history and update the reminder system.
Process credit card payments
Prepare bank deposits.
Retrieve / fill prescriptions.
Maintain the cleanliness of the waiting room, exam rooms and hospital.
End of day reports and maintenance.
Veterinary Receptionist Skills & Competencies
Veterinary receptionists should have the following skills :
Compassion and sensitivity :
Customer service skills : Ability to provide friendly, efficient service to patients in-person, as well as on the phone with a smile.
Interpersonal skills : must be comfortable in dealing with patients, staff, and pets. ( We treat all species- please do not scream at a snake, rat or other odd creature in the waiting room).
Technology skills : phone, fax, copier, computers, etc.
Organizational skills :
- Part time and Full time positions available
If you are interested in learning more about the positions we have available, please reach out to us during our business hours : 8 AM-5 PM Monday through Friday or 8 AM-12 PM on Saturdays. Contact us by email at sebastiananimalhospital@comcast.net or by phone at 772-589-6553.
An in person meeting and tour of the hospital may follow.
