What are the responsibilities and job description for the Host/Hostess position at Sebastian Enterprises?
Overview
The award winning Wooden Angel Restaurant in Beaver/Bridgewater is seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements in a sometimes -fast-paced, upscale restaurant environment.
Our hours are Tue-Friday, 11-3pm for our lunch service.
We can accommodate for certain circumstances.
Responsibilities
- Warmly greet guests as they arrive and provide them with an overview of the dining experience.
- Manage reservations and seating arrangements efficiently to optimize the flow of guests.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries about menu items and restaurant services.
- Maintain cleanliness and organization at the host stand and dining area.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Collaborate with the team to enhance guest satisfaction and address any concerns promptly.
Experience
- Previous experience in guest services or hospitality is preferred, particularly in a restaurant or hotel setting.
- Familiarity with Toast or similar Point of Sale systems is a plus, but not necessary .
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to multitask effectively while maintaining attention to detail in a busy environment.
- A passion for providing excellent customer service and helping others enjoy their dining experience.
Join us in delivering outstanding hospitality and making every guest feel special!
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 16 – 20 per week
Benefits:
- Employee discount
Shift:
- Day shift
Work Location: In person
Salary : $17