PC/Network Technician

KEY RESPONSIBILITIES:

· Assist in administration of company’s network including security and maintenance of computers, servers, printers, switches, firewalls, and other network attached equipment.

· Phone system experience, assisting with cloud-based phone system.

· Complete timely resolution for support tickets.

· Onboard and remove employees.

· Deploy and troubleshoot workstation, printer, handhelds and phone related problems and optimization.

· Troubleshoot workstation and server related problems and optimization along with end user support.

· Assist with wireless, firewall, switch, and router configuration and management.

· Support employees with Microsoft Dynamics 365 and Microsoft Office 365.

· Assist with security audits on network attached devices.

· Work with our third-party providers on both hardware and software solutions.

· Install new and upgrade existing software including server operating systems.

· Assist in the management of mobile devices with Mobile Device Management Software.

· Assist with security including card access system, patch management, virus prevention and remediation.

· Work with vendors to maintain phones, copiers, computers, servers, switches, and other technology.

· Accomplish individual and team technology projects.

· Recommend configuration changes and enhancements to technology.

· Assist end users in the evaluation of new technology and software.

· Assist in the backup of servers and restore files for end users.

· Assist in the enhancement and management of our disaster recovery and business continuity.

· Ability to lift 50 lbs.

IDEAL CANDIDATE:

• The ideal candidate will be a dynamic and results-driven technology professional able to work with a team in solving problems and completing projects on time. Along with the ongoing development to improve operations and address changing need with technology.
• Strong interpersonal and project management skills.
• Ability to work in a “roll up your sleeves” environment.
• Ability to work during normal business hours with occasional off hour/weekend projects.
• Switch, firewall, and other network attached equipment experience.

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Lincolnshire, IL 60069 (Required)

Ability to Relocate:

• Lincolnshire, IL 60069: Relocate before starting work (Required)

Work Location: In person

Salary : $35 - $40