What are the responsibilities and job description for the Leasing Consultant position at Second Street Fund Inc?
Second Street Fund Inc. owns and manages a rental property portfolio consisting of residential multi-family, commercial and retail projects. The properties are located throughout Canada & USA. Proudly Managed by Second Street Fund, Gallery 459 in The Hive district of Oakland is the ultimate headquarters for all things inspiration.
Schedule is full time- 40 hours per week and require work Saturday and Sunday. Strong leasing experience is required for this role.
Full Time Leasing Position Available
Basic responsibilities include but are not limited to:
- Greeting all residents, future residents and internal team members in a professional manner
- Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
- Facilitating all aspects in the apartment leasing process: using sales techniques- convert calls and walk in prospects to leases. Conduct property and unit tours, follow up with interested parties, conduct lease conversations and necessary paperwork.
- Ability to achieve a 33% closing rate on prospective clients after a 90-day probationary period.
- Enhancing the quality of life for residents by organizing and promoting community events/parties
- Respecting the boundaries of confidentiality, fair housing laws and safety
- Planning and executing on site marketing and advertising directives
- Vigilant tracking of market trends and implementation of said tracking through outreach and market surveys.
If necessary, the Leasing Consultant may also be called upon for the following:
- Effectively communicate with existing residents and execute a successful renewal program.
- Support the Manager in recurring accounting functions and processing of customer service requests (including maintenance work orders).
- Responsible for weekly/monthly reports and activities to include but not limited to receiving and posting of rent checks.
- Assist the Manager with coordination of day-to-day activities in accordance with the standards established by the Manager.
- Assist in maintaining office clerical, filing and record keeping systems.
- Provide support to Front Desk Services when required.
- Ideal candidates will have:
- 1-2 years apartment leasing or direct in person sales, customer service experience
- Working experience with leasing for a multifamily urban or suburban property, of at least 100 units preferred.
- Proven sales track record, including excellent customer service skills
- Ability to multi-task with excellent follow through to pending issues while maintaining a detail-oriented office environment.
- Projection of a professional image by following dress code and appearance standards as set forth by the community
- Basic typing and clerical skills
- A positive, upbeat attitude
Physical Requirements: Extensive mobility required. Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Significant Typing and computer use required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
This employer requires all employees to pass a criminal background check. We will consider for employment qualified applicants with arrest and conviction records.
Salary : $26 - $28