Demo

ACH Processing Analyst

SECU
Raleigh, NC Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 3/6/2025
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software, PEP to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Responsibilities

30% Work rejected ACH credits in incoming files from the Federal Reserve Bank and internal departments.

30% Work rejected ACH credits in incoming files from the Federal Reserve Bank and internal departments.

20% Process and respond to Member Access messages directly from members regarding ACH disputes.

20% Work 10-7 shift – consolidation of daily tickets and processing of Another Chance returns.

Supervision

Direct Reports: None

Internal Relationships: Branch/MSS staff – general ACH research

Computer Operations staff – transmission to/receipt of files from FRB

External and Vendor Relationships: External originators/ODFIs – indemnity letters, trace requests, general ACH research

Qualifications

Required Education

HS Diploma or GED

Desired Education

Associates Acceptable Fields of Study: Business, finance, or related field

Required Relevant Experience: 0 years

Desired Relevant Experience: 1 year

Required Knowledge, Abilities, And Skills

Must have basic computer skills.

Attention to detail and accuracy is imperative.

Excellent analytical and research skills.

Proficient written and verbal communication skills.

Must be able to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interatctions with members and coworkers in both on-site and remote work settings.

Must be willing to engage in ongoing training and professional development.

Must adhere to the work schedule and attendance policy established by manager.

Desired Knowledge, Abilities, And Skills

Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Special Position Requirements

Sitting for prolonged periods

Telephone for prolonged periods

Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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