Administrative Operations - Complaints

JOB SUMMARY

If you are looking to join a rapidly growing company in a fast paced industry then you've come to the right job posting! SCM is an industry leader that has consistently grown over 60% year over year. Despite all of the growth over the years we continue to maintain a family fun environment with monthly raffles, random prize raffles, turkey and ham giveaways around the holidays and even Christmas Bonus checks for ALL employees every year.

SCM is looking to hire an a few Administrative Operations Professionals. Must have experience working with multiple computer monitors, some inbound/outbound calls, MS Word, MS Excel and MS Outlook plus entry level data entry. Strong ability to multitask and stay organized. This is solely an In Office position, no field work. All of SCM's team leads, supervisors and management staff have been promoted from within. With the rapid growth trajectory SCM is on many additional team lead, supervisor and management roles will be available for any top performing staff.

Requirements

• Must be able to work full-time, M-F, 8-5; 9-6 is available after the training period.
• Seeking candidate with strong computer skills and internet savvy
• Experience using Microsoft Office (Outlook, Word, Excel)
• Must be fluent in English (reading, writing, speaking)
• Must have reliable transportation to and from work

Job Tasks

• Administrative
• Multitasking
• High Attention to Detail
• Entry level data entry
• Cubicle office setting, working close with others
• Must be able to answer phones in a timely and professional manner
• Follow instructions and be flexible as job requirements demand on a day to day basis.

Qualifications

• High School diploma or equivalent
• Must pass a criminal background check
• Experience with Microsoft Word, Excel and basic computer programs

Position is an office job in casual, but professional fast paced environment. Opportunities for advancement. Position is entry level and hourly pay is based on experience, but advances quickly depending on performance. Medical benefits available after 60 days employment. 401k available

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience handling complaints?

Experience:

• Clerical: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $16 - $21