What are the responsibilities and job description for the Patient Care Representataive position at Secure Dental?
Dental Receptionist
POSITION SUMMARY
We are seeking an exceptional, self-motivated front office candidate who has a positive attitude and is a good team player. We are searching for an individual with a passion for customer care and eagerness to join an amazing dental team. Must Have Experience in a Dental Office.
ABOUT THE COMPANY
Secure Dental's Mission is to transform the lives of our patients through personalized care and remarkable dentistry. We will improve the lives of over 50,000,000 patients through the power of their smiles.Our core values are the backbone of our organization and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented.
OBJECTIVES
- Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts
- Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
- Maintain a clean and organized front desk and reception areas
- Attend and participate in internal meetings and complete required training
- Performs other related duties as assigned by management
COMPETENCIES
- Understand dental terminology, how to read radiographs, and explain basic procedures
- Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
- Ability to maintain confidentiality with individual interactions with team members
- Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
- Outstanding organization and administrative accountability
- Strong written and verbal communication skills
- Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
EDUCATION AND EXPERIENCE
- High school diploma or equivalent
- 1 year of front desk experience in a medical or dental office
PHYSICAL REQUIREMENTS
- Ability to spend prolonged periods of time sitting at a desk using a computer
- Ability to lift at least 15 pounds
BENEFITS
- Health Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Opportunity for Incentive Compensation
- Leadership Autonomy
- Work Life Balance with Fixed hours
- Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to info@secure-dental.com. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
