Loan Servicing Collections Specialist

Cogo Nation Family of Brands: He’s The Solution Ministries, Lee Arnold System, Cogo Capital, Secured Investment Corp, Lake City Servicing, APH Buys Homes, Lee Arnold Team, Cogo Realty & APH Construction.

The Cogo Nation family of brands represents several of the fastest growing companies in the real estate investment marketplace and has operated a vast portfolio of brands since its inception in 1996. As a faith-based organization, these well-established brands include Secured Investment Corp, the Lee Arnold System, Cogo Capital, Lake City Servicing and several smaller niche brands and products.

These brands have helped tens of thousands of real estate investors through their offering of education products, private money lending, loan servicing and the creation and management of real estate investment funds. The organization continues to experience explosive growth and is actively looking for great people to keep up with its increased demand.

Who We Are:

• Company Mission Statement: Improving communities one opportunity at a time.
• Company Vision Statement: Improving lives both now and eternally.
• Company Core Values: We are all servant leaders

o Knowledge: We seek wisdom and grow in understanding

o Joy: We strengthen hearts through shared joy

o Community: Together we lift and support

o Accountability: We hold firm and act with integrity

o Resilience: We persevere with faith and courage

o Excellence: We strive to glorify with excellence

JOB DUTIES AND RESPONSIBILITIES:

As a Loan Servicing Collections Analyst, your primary responsibility will be to make contact with borrowers regarding commercial purpose loans. Your role will involve:

• Contacting borrowers to discuss their loan situation and negotiate payment plans as necessary.
• Reviewing loan payment history and financial circumstances to understand the borrower's situation.
• Working closely with other members of the loan servicing team to ensure all relevant information is updated and accurate.
• Accurately documenting all contact and collection activity in the CRM system (loan servicing software used: The Mortgage Office).
• Regularly updating management on collection activities and status of delinquent loans.
• Complying with all company policies and regulatory guidelines to maintain the company's reputation and financial stability.
• Using Microsoft Office Suite, Adobe, and Cloud Based Loan Servicing System (company currently uses "The Mortgage Office") daily to manage and organize date effectively.
• Working in a fast-paced environment to meet deadlines and achieve team goals consistently.

• High School Graduate or General Education Degree (GED) required; Bachelor's Degree preferred.
• 2 years of experience in loan servicing/collections, or a related field, is preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), Adobe, and CRM/Loan Servicing systems.
• Familiarity with loan documentation and subrogation processes a plus.