What are the responsibilities and job description for the Customer Support Analyst position at Securitas Electronic Security?
We are seeking a highly skilled and motivated individual to join our team as an Alarm Monitoring Representative. In this role, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. You will work as part of a team to manage alarm events, verify security information, and notify emergency services when necessary.
About Us
Securitas Electronic Security is a leading provider of integrated security solutions. We offer a comprehensive range of services designed to protect, connect, and optimize businesses of all types and sizes. Our core values of Integrity, Vigilance, and Helpfulness drive everything we do, and we are committed to building long-lasting relationships with our clients and employees.
Key Skills and Qualifications
- High school diploma required, some college preferred.
- 1-3 years' work experience in a related field.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Strong problem-solving and analytical skills.
