What are the responsibilities and job description for the Regional Account Manager position at Securitas Group?

Securitas Security Services USA, Inc.

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Position Title : Region Account Manager

Location : San Jose, California (CA)

Securitas USA : Your Opportunity to Lead and Create :

At Securitas, we recognize that authentic leadership means more than just overseeing operations; it is about setting a vision, inspiring, and making a tangible impact. We are seeking a Region Account Manager based out of San Jose, California (CA). This is more than a job; this is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.

Why Securitas? Making the World a Safer Place

Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. As a member of our team, you will truly make a difference in the communities we serve. Join us on our mission of making the world a safer place.

About Securitas :

Our Values : Integrity, Vigilance, and Helpfulness
Our Team : 340,000 skilled employees
Established : Securitas AB (1934) – Helsingborg, Sweden
Industry : Providing global and specialized services (6 Pillars)

Summary :

The Region Account Manager (RAM) serves as the Security Advisor for the client and provides strategic direction and leadership for the assigned account. The RAM will have full responsibility for the overall account strategy and management, including the creation and execution of a security program strategy, managing and aligning Securitas and Client goals, and profitability of the account. Proactive account management includes consistency across footprint, refinement and improvement of processes, and resolving issues with recommendations to avoid recurring problems in the future.

Key Responsibilities :

Operational Readiness & Service Delivery : Ensure the execution of security services aligns with client and company expectations, delivering high-quality service with minimal disruptions.

Relationship Management & Strategic Priorities : Serve as the primary point of contact for building and maintaining long-term relationships by aligning security services with the company’s strategic goals.

Risk Management & Incident Response : Conduct regular security risk assessments at client facilities, recommending solutions to address vulnerabilities and align with industry standards.

Invoicing & Financial Oversight : Ensure accurate and timely invoicing in alignment with MSA, addressing any billing discrepancies promptly.

Training, Development & Leadership : Deliver targeted client training on security solutions, empowering clients to leverage the services effectively.

Global Service Delivery & Best Practices : Work with internal teams and clients to evaluate security needs, ensuring services align with global standards and expectations.

Compliance & Risk Management : Ensure adherence to company requirements and internal Securitas policies on transparency and integrity.

KPIs and SLAs : Ensure achievement of monthly Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the designated Area of Responsibility (AOR).

Benefits :

Securitas will offer a base salary of $127,337.60 / Annually in addition to a full benefit package that includes :

Medical Insurance

Life Insurance

Dental

Vision

4 Floating Holidays

6 Sick Days

10 Vacation Days Accrued

401K

Position Qualifications :

Serves as the key point of client contact to ensure high-quality customer service.

Assist with onboarding and directly develop high-caliber staff.

Adaptability to rapidly changing environments or assignments.

Willingness to fill in at lower levels when necessary while managing high-level responsibilities.

Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Travel as needed.

Education / Experience :

At least 18 years of age.

Bachelor’s Degree.

5 years of experience, or 8 years equivalent experience in a security or business management position.

Strong security and business management experience.

In-depth knowledge of security operations and procedures.

Strong financial experience, including budget planning and forecasting.

Company Website : https : / / www.securitasinc.com

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

EOE M / F / Vet / Disabilities

AF-SSTA

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Salary : $127,338

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