What are the responsibilities and job description for the Account Manager - Fortune 500 Company position at Securitas Inc.?
Account Manager
Location: Providence, RI
Payrate: $65,000 to $75,000
Are you an experienced management professional ready for an exciting new opportunity? Securitas Security Services is seeking a dedicated and results-driven Account Manager to oversee operations across multiple client sites in Rhode Island. This role reports to the District Manager of Rhode Island and offers a rewarding career path in a dynamic and supportive environment.
Job Summary
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to the client including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
Key Responsibilities
Minimum Qualifications
Education/Experience:
Skills/Competencies:
The successful candidate must:
We help make your world a safer place.
M/F/Vet/Disabilities
#SCMARI
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Location: Providence, RI
Payrate: $65,000 to $75,000
Are you an experienced management professional ready for an exciting new opportunity? Securitas Security Services is seeking a dedicated and results-driven Account Manager to oversee operations across multiple client sites in Rhode Island. This role reports to the District Manager of Rhode Island and offers a rewarding career path in a dynamic and supportive environment.
Job Summary
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to the client including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
Key Responsibilities
- Serve as the primary contact to ensure high-quality customer service.
- Oversee operations, including service quality evaluation and corrective actions.
- Implement security industry best practices to standardize processes and enhance service delivery.
- Utilize key performance measures and reporting methods to improve team effectiveness.
- Collaborate with clients and management for account reviews and resolve potential issues.
- Manage training and retention of high-caliber staff.
- Ensure compliance with all applicable laws, regulations, and company policies.
- Maintain optimal staffing levels and effectively schedule employees to meet client needs.
- Build teamwork, facilitate progressive change, and support company initiatives.
Education/Experience:
- Minimum of 3 years of experience in security operations or business management.
- Equivalent combinations of education and experience will be considered.
Skills/Competencies:
- Strong understanding of security operations.
- Proficiency in personal computer and spreadsheet software.
- Effective planning, organizing, and leadership abilities.
- Excellent oral and written communication skills.
- Strong customer service orientation.
- Ability to lead teams, manage change, and achieve results.
The successful candidate must:
- Maintain composure under pressure and in emergency situations.
- Pass background, reference, psychological, and controlled substance tests.
- Be capable of frequent travel and occasional physical activity (e.g., lifting up to 25 pounds).
- Adapt to changes in the external environment and organizational needs.
We help make your world a safer place.
M/F/Vet/Disabilities
#SCMARI
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Salary : $65,000 - $75,000
