What are the responsibilities and job description for the Global Security Design & Systems Manager position at Securitas Security Services USA, Inc.?
Manager, Global Security Design & Systems
We are seeking an experienced Manager, Global Security Design & Systems to lead and manage our security design and systems team. The ideal candidate will work closely with our client, internal stakeholders, and global teams to ensure the effective delivery of security services and continuous improvement of security systems. This role requires exceptional communication, leadership, and team-building skills to drive service excellence in accordance with program requirements.
Position is hybrid-based reporting to Sunnyvale, CA at least 3 days per week.
Key Responsibilities :
Lead and manage the security design and systems team, ensuring cohesive performance and client satisfaction.
Collaborate with clients and global teams to ensure the delivery of security services aligns with program objectives.
Track and analyze KPIs, client satisfaction, and program performance to drive improvements.
Ensure budget accountability and provide regular financial updates to the client.
Mentor and develop team members, fostering a high-performing and collaborative environment.
Manage security services-related processes, procedures, and improvement initiatives.
Provide clear and concise communications with both internal and external stakeholders.
Lead the creation and presentation of QBRs (Quarterly Business Reviews) on KPIs / SLA compliance.
Act as a key point of contact for addressing client concerns and program challenges.
Minimum Requirements :
3-5 years of management experience in the security industry.
Bachelor's degree or equivalent combination of education and experience in security operations, facility management, or a related field.
Strong leadership and team-building skills with a focus on fostering a high-performing environment.
Experience managing contractors and third-party vendors.
Proficiency in MS Office applications (Word, Excel, PowerPoint), Smartsheets, and Lenel systems.
Strong interpersonal skills with the ability to manage sensitive information discreetly.
Ability to travel domestically and internationally as needed, including occasional evening or weekend hours.
Additional Qualifications :
Experience with high-end security system installations.
Experience in a technical pre-sales or commissioning environment.
Demonstrated ability to lead transformational change in a security environment.
Benefits
Depending on experience, Securitas will offer a starting salary of $110K to $130k, in addition to a full benefit package that includes :
Medical, dental, vision, and Life insurance
10 days' vacation accrued, 4 floating holidays, and 6 sick days.
401k
Client benefits, including access to on-site restaurants, gym, and learning resources
Opportunity to work in a globally respected organization with a supportive team culture.
If you are a detail-oriented, results-driven project manager with experience in security systems deployment, we encourage you to apply.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
AF-SSTA
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission :
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values :
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity :
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance :
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness :
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Salary : $110,000 - $130,000
