What are the responsibilities and job description for the Security Operations Manager position at Securitas Security Services?
Security Operations Manager - Now Hiring!
Location: Mettawa, IL
Starting Pay: $75,000-$85,000/year
Do you have a background in Security? Do you possess excellent leadership, organization, and communication skills? Are you successful in providing positive direction and motivating performance? This opportunity is waiting for you!
The Security Manager is responsible for managing the security services for one client, managing multiple sites. The successful candidate will provide oversite, coaching, training, and mentoring to Supervisors and other Security Personnel. They are a direct partner with the client including evaluation of quality of service. They will meet regularly with the client to recommend and implement improvements to the Global Security Program. In this role, you will collaborate with Human Resources to recruit, select, orient, train and develop high caliber staff.
Essential Functions:
- Manages a shift and/or segment of guarding operations for one customer at multiple site locations, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
- Ensures that service expectations are being met through regular contact with clients including Global Security; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
- Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel.
- Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
- Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
- Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
- Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
- Performs tasks and duties of a similar nature and scope as required for assigned office.
Minimum Hiring Standards:
- Knowledge of security operations.
- Must have a reliable means of communication.
- Must have a reliable means of transportation.
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Education/Experience: Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
- Understanding of security operations.
- Knowledge of supervisory practices.
- Planning, organizing and leadership skills.
- Oral and written communications skills.
- Strong customer service and service delivery orientation.
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Ability to take initiative and achieve results
What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off
- Paid Weekly
- Employee Referral Program
- Virtual Medical Appointments with Telemedicine
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training – Free Card Guard Class!!
- Pet Daycare Discounts
- Employee Assistance Program & So Much More!
At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.
Become A Securitas Security Services Team Member TODAY!
See a different world.
Licensing #: 123000452
EOE/M/F/Vet/Disabilities
#AF-NCWINIL
Salary : $75,000 - $85,000
