What are the responsibilities and job description for the Operations Supervisor position at Securitas?
Operations Manager
We offer a full benefits package, PTO, weekly pay, and more!
Location: SeaTac, WA
Rate: $80,080.00 Salary
We are seeking an Operations Manager to join our team! We are looking for motivated and detail-oriented individuals who thrive in a dynamic support role. This position plays a critical part in ensuring operational efficiency through scheduling, officer placement, documentation, and payroll support. We recognize those who strive with ambition and professionalism.
Responsibilities:
- Supports day-to-day operations of the site security teams across multiple locations by assisting with scheduling, shift coverage, and communication.
- Assists with managing scheduling logistics, tracking officer availability, coordinating open post coverage, and ensuring prompt placement of personnel.
- Ensures compliance with operational standards, company policies, and client expectations through clear communication and proper documentation.
- Maintains strong client relationships by serving as a support contact for scheduling and operational updates; addresses concerns and staffing needs in real-time.
- Coordinates with management to execute staffing plans, maintain performance goals, and ensure service expectations are met.
- Reviews and updates post orders and shift documentation; ensures affected personnel are informed and compliant.
- Maintains and submits accurate payroll records; verifies shift logs, schedules, and timekeeping reports for completeness and accuracy.
- Participates in training, counseling, and mentoring of field staff to support retention and development; ensures new hires understand shift protocols and documentation processes.
- Supports performance management by tracking attendance, communicating shift expectations, and escalating issues to site leadership as necessary.
- Aids in access control audits, compliance checks, and safety documentation as needed.
- Promotes a professional and positive work environment, demonstrating Securitas’ core values of Integrity, Vigilance, and Helpfulness.
- Identifies opportunities to improve staffing processes and shift coverage, contributing to operational efficiency and service excellence.
Position Requirements:
- 18 years of age or older
- High School Diploma or GED Required
- Strong organizational and time-management skills
- Must be reliable, accountable, punctual, and have a strong work ethic
- Previous experience in security, scheduling, or operations coordination preferred
- Must be comfortable working in a fast-paced environment
- Excellent written and verbal communication skills
- Professional appearance and strong attention to detail
- Valid Driver’s License and clear driving record required for Driver Certification
What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
- Paid Family Leave – up to 12 weeks a year in accordance with State law
- Paid Weekly
- Referral Program
- Telemedicine – Virtual Medical Care
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training
- Doggy & Kitty Daycare Discounts
- Employee Assistance Program & So Much More!
Become A Securitas Security Services Team Member TODAY!
See a different world.
EOE/M/F/Vet/Disabilities
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.Salary : $80,080