What are the responsibilities and job description for the Experienced Loan Servicing Coordinator position at Security Bank?
Description
Security Bank, SB is the only mutual savings bank located in Springfield, Illinois and has been servicing the community for over 144 years. Security Banks mission is to promote the financial health and prosperity of our bank, depositors, employees, and community. We invite qualified applicants with banking experience to apply for the position of Loan Servicing Coordinator.
Summary of Position
This job operates in a professional office environment. Reports directly to the Senior Vice President, Enterprise Risk. Provides prompt and courteous service to external and internal clients while assisting with loan servicing operations as it relates to mortgage and consumer lending. Adheres to applicable loan servicing rules and regulations. Maintains confidentiality of Bank's customers and processes while adhering to Information Security standards.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Assists internal and external customers by providing information about loan accounts in person, over the telephone and by email and letter correspondence.
- Serves as backup to upload commercial loans.
- Completes file maintenance to the loan accounting system.
- Quotes and processes internal and external payoffs.
- Primarily responsible for payment of private mortgage insurance. Serves as backup with escrow payments such as homeowner’s insurance.
- Reviews various internal reports daily, weekly, and monthly, as needed, and determines if any further action is required. Corrects teller posting and other input errors on loans.
- Loan Control balancing and un-postable corrections.
- Assists with escrow analysis.
- Insurance processing of all insurance received.
- Quality control and loan system check back responsibilities.
- Filing and scanning for Loan Servicing area
- Weekly and monthly indices updates.
- Return mail processing
Critical Drivers/Accountabilities
Possesses attention to detail; demonstrates analytical skills; ability to multi-task and consistently meet deadlines; effectively deals with ambiguity and change; ability to interact effectively and respectfully with internal and external customers.
Benefits:
401(k)
401(k) 3% match
Dental insurance
Disability insurance
Federal Holidays off and paid
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
8:00am – 5:00pm
1 hour lunch
Requirements
Required: High school diploma; minimum of 5 years of loan servicing experience
Physical Requirements
Sufficient stamina to sit and read a computer screen for extended periods of time. Ability to perform repetitive motion with wrists, hands, and/or fingers and otherwise perform the essential functions of the position. While performing these duties, the employee is regularly required to speak and hear. Ability to lift up to 50 pounds.
Salary : $60,000 - $70,000