What are the responsibilities and job description for the Client Experience Representative (Call Center) position at Sedona Staffing TX?
Job Description
Job Description
Client Experience Representative (Call Center)
Location : Waco, TX
Pay : $17.00 / hr
Schedule : Monday-Friday, 8 : 00 AM to 4 : 45 PM
Job Summary :
We are seeking a detail-oriented and customer-focused Client Experience Representative to join our call center team. This role will focus exclusively on processing payments, updating bank information, and maintaining accurate personal information on insurance policies. The ideal candidate will have a strong work history and a desire for long-term, permanent employment.
Key Responsibilities :
- Handle inbound and outbound calls in a professional and courteous manner.
- Process customer payments efficiently and accurately.
- Update and maintain bank information for policyholders.
- Assist customers in updating their personal details on their insurance policies.
- Provide excellent customer service while handling sensitive financial and personal information.
- Ensure compliance with company policies and industry regulations.
- Maintain accurate records of all transactions and updates.
Qualifications :
Please apply at www.sedonastaffingtx.com
Salary : $17
