What are the responsibilities and job description for the Bakery Customer Service position at Seed to Table?
Job Title: Bakery Customer Service - Seed to Table, Naples, FL
Location: 4835 Immokalee Road, Naples, FL 34110 Click Here for Map
About Us:
Welcome to Seed to Table, where customer satisfaction takes the spotlight! As a Bakery Customer Service associate, you'll be the friendly face behind our freshly baked treats, assisting customers with orders and ensuring a delightful experience. Join us at the intersection of sweetness and service, where your passion for exceptional customer care will make our bakery a favorite destination for all.
Job Description:
Elevate our bakery experience at Seed to Table! As a Bakery Customer Service associate, you'll excel in providing top-notch customer service, offering expert recommendations, and ensuring efficient order fulfillment. Your role extends to maintaining a clean and inviting bakery atmosphere, collaborating with the team to keep shelves stocked, and creating visually appealing displays. Join us in Naples, Florida, where your expertise will contribute to a sweet and thriving environment. Embrace the opportunity to showcase your dedication to quality and a positive attitude as we redefine the bakery shopping experience for our valued customers!
Position Summary:
Join our team at Seed to Table and thrive as a Bakery Associate, embodying a diverse range of attributes to the success of our Guest, Customer, and Associate experience, including:
- Adaptability: Flexible in a dynamic bakery environment for efficient order fulfillment.
- Intrinsic Motivation: Passionate about delivering excellent customer service and expert bakery recommendations.
- Self-Confidence: Assured interactions, providing confident advice on bakery products.
- High Self-Discipline: Organized shelves, ensuring a structured and positive bakery atmosphere.
- Authenticity: Sincere interactions for a positive bakery environment focused on customer service.
- Resilience: Smooth customer experience in busy periods within the bakery department.
- Cognitive Flexibility: Adaptable to different bakery tasks, contributing to an efficient bakery team.
- Learned Optimism: Approaching challenges with a positive mindset, creating a constructive atmosphere in the bakery for customer satisfaction.
Essential Qualifications:
The following qualifications are essential for success in this role:
- Passion for creating exceptional bakery experiences, ensuring fresh and delightful displays for our customers.
- Familiarity with baked goods, ingredients, and baking processes for informed customer interactions.
- Ability to work collaboratively with bakery associates, bakers, and management.
- Strong verbal communication for effective customer engagement and order assistance.
- Flexible in a fast-paced bakery department, handling varied tasks and duties.
- Precise handling, packaging, and order accuracy to maintain an appealing display.
- Proficient in transaction processing, cash handling, and POS systems.
- Adherence to food safety standards and maintaining a clean workspace.
- Previous experience in customer service or retail preferred.
- Proficient in English, with additional proficiency in Spanish considered a valuable asset.
- Must be at least 18 years old.
- Non-slip shoes are mandatory for a safe working environment (please note that company does not provide).
- Legal authorization to work in the United States.
- Reliable transportation is a must.
Bakery Proficiency Standards:
- Endurance for Customer Service: Stand for extended periods during customer service.
- Leadership in Product Collaboration: Set excellence standards, inspire innovative bakery approaches.
- Lifting Up to 30 Pounds: Strength to lift for smooth product handling.
- Exceptional Hearing: Acute hearing for better customer engagement.
- Keen Vision: Sharp eyes for intricate bakery presentation.
- Clear Communication: Effective communication within the bakery team.
- Manual Dexterity: Skillful hands for handling bakery products.
Compensation and Benefits:
- Competitive salary based on experience and qualifications.
- Career growth opportunities.
- Comprehensive health benefits.
- Professional development.
- Collaborative work environment.
- Discounted dining experiences and purchases.
- Associate referral program.
Apply Now and be a Key Ingredient to Our Success!
Connect with Us:
Stay updated on all things Seed to Table by following us on social media:
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- Seed to Table LinkedIn
- Seed to Table YouTube
- Seed to Table Website
Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds.