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Commercial HVAC Coordinator

SEEHR & Recruiting
Rochester, NY Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/20/2025

Triton Mechanical is a leading commercial heating, air conditioning, and refrigeration company dedicated to providing top-tier HVAC solutions to businesses in Upstate New York. We take pride in our high-quality workmanship, commitment to customer satisfaction, and a strong team-oriented work environment.  We are one of the few remaining locally owned family businesses dedicated to our industry.

Position Overview

We are seeking a skilled coordinator with a minimum of three years of experience in the field. The ideal candidate will be responsible for communicating with customers, developing a service schedule, supporting our technicians, and working with other departments. This role requires strong computer literacy, attention to detail, and the ability to work independently or as part of a team.

Key Responsibilities :

  • Customer service, including phone and email communications.
  • Creating and maintaining a schedule for reactive service, quoted repairs, installations and planned maintenance.
  • Support our service technicians and installers.
  • Work with supervisors to prioritize field activities, and assign tasks based on skill set.
  • Provide excellent customer service and maintain professional relationships with clients

Qualifications & Requirements :

  • Minimum three years of service or installation coordination experience.
  • Strong knowledge of Microsoft office tools.
  • Strong communication skills.
  • Strong problem-solving skills and attention to detail.
  • Compensation & Benefits :

  • Competitive pay based on experience.
  • Health, dental, and vision insurance.
  • Retirement plan with company match.
  • Paid time off and holidays.
  • Ongoing training and career growth opportunities
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