Product Manager II Drilling Data Management

Product Manager II Drilling Data Management About Us At Seequent, we help organizations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work.Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145 countries while proudly maintaining headquarters in New Zealand. The RoleAs a Product Manager MX Deposit you will form an integral part of a team that is directly connected to our customers, and you will be an integral part in solving high order business problems thus creating value outcomes and solutions to our customers. Duties and responsibilities Customer Engagement

• Cultivate a deep understanding of the needs of our customers, identify opportunities, and co-create product roadmaps that will solve real life problems for our customers.
• Has regular individual contact with customers and users as a representative of the Product Team.
• Act as product expert and provide customer support to ensure customer adoption.
• Identify preventative measures on issues that may result in customer dissatisfaction and escalate these timeously to relevant specialist.
• Cultivate a deep understanding of the policies, legislative and regulatory constraints the customer operates within and contribute to the alignment of product solutions accordingly.
• Provide input and create customer reporting as required. Product Management
• Prioritize the search for new product value, seeking ideas sources that include from segment directors, customers, partners, executives, engineers and Seequent Labs.
• Use quantitative and qualitative data to determine improvements to existing products or to determine prototyping ideas for new products.
• Lead continuous product discovery activities, with a focus on assessing value risk, in partnership with Product Design and Engineering.
• Plans, schedules and monitors work to meet given objectives and processes to time and quality targets.
• Contribute thorough product knowledge, to support engineering in product development and delivery.
• Contribute to the evaluation of business risk.
• Provide and prepare reports to support the Manager, Product Management to understand trends and performance within the product domain. Cross Functional Relationships
• Collaborates with engineering and business / customer intelligence colleagues to create systems that support the needs of the product team.
• Works as a first-class partner with product marketing and segment marketing.
• Seeks divergent opinions and manages group dynamics to converge on innovative solutions.
• Engages with and contributes to the work of cross-functional teams to ensure that customers and user needs are being met throughout the deliverable / scope of work.
• Has established high-trust cross-functional relationships with colleagues adjacent to their direct team.
• Participate in external activities related to the fields of Mining Geoscience and Drilling Data Management. Knowledge and skills
• A bachelor's degree in a Geoscience discipline, Data Science or a related domain discipline.
• Hands-on experience with geological drilling projects in the mining industry.
• Has thorough knowledge of the Seequent products, or equivalent commercial products.
• Has a minimum experience of 3 years in software Product Management.
• Has thorough knowledge of the value proposition, key workflows, and underlying architecture of the product.
• Has thorough knowledge of the product fit into solutions for the Segments and Industries served by the product.
• Maintains a thorough knowledge of the product portfolio, market sizes, competitors and industry trends.
• Has thorough knowledge of business processes, sales channels, brand, and marketing that supports the success of the product.
• Has a proven ability to analyze market, product usage, and customer success data to make projections on the product's performance and to create plans for improvement.
• Has an in-depth knowledge of the customer lifecycle and related business or product metrics to understand the efficacy of our products and user journeys to support the organization's and its customers' desired outcomes.
• Contributes specialist expertise to requirements definition in support of proposals.
• Ability to derive priorities from a product vision and to collaborate with the team to deliver on the product vision.
• Fully understand the importance and application to own work and the operation of the organization with regards to security, privacy and ethical practices and engages specialist when required.General Competencies
• Ability to work under general direction within a clear framework of accountability.
• Discretion in identifying and responding to complex issues and assignments as they relate to the deliverable / scope of work.
• Leads by example to promote the values of the product management team and the organization.
• The ability to influence customers, suppliers and partners.
• Be able to take some responsibility for the work of others and for the allocation of resources.
• Shares knowledge and experience in own specialism to help others.
• Skills to communicate fluently, orally and in writing, and can present complex information to both technical and non-technical audiences when engaging with colleagues, users / customers, suppliers and partners.
• Demonstrate the ability to investigate, define and resolve complex issues and to apply and develop creative thinking concepts or finds innovative ways to approach a deliverable.
• Maintains an awareness of developing practices and their application and takes responsibility for driving own development.
• Takes the initiative in identifying and negotiating their own and supporting team members' appropriate development opportunities and contributes to the development of others. Additional InformationOffice-based working environment, work from our Toronto or Denver Office a Minimum of three days per week#LI-CG1Why you will enjoy working with us..You will be joining a highly skilled, highly productive team of technical experts who are passionate about what we do. We are a friendly, intelligent, and supportive bunch and are looking forward to you bringing your expertise to the team. Our wider team is geographically diverse and from multi-disciplines, so even though you will be Calgary based you will have the opportunity to work with colleagues from across the globe.In addition to awesome colleagues and work culture, you can also expect the following benefits : We aspire to be pioneers of positive change in the way organizations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides inFacilities - Make use of the onsite gym, Golf Simulator facilities, Indoor Food Trucks, ergonomic standing desks, ping pong tables, and spacious in building café. Financial - Competitive compensation, reviewed regularly, plus the option to join our Employee Stock Purchase Plan and RRSP Match. We also offer generous vacation leave. Learning - Access to a wealth of training resources through our digital learning platform Degreed, quarterly career conversations with your manager and a culture that believes in promoting from within. Wellbeing - Health Insurance, fully subsidized subscription to Headspace, work life balance, regular wellness webinars, and 24 / 7 EAP access. Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of everyone. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! If this posting gets you excited about joining Seequent please apply now! For more information about everything Seequent, please visit Seequent.com.