What are the responsibilities and job description for the Sr Corporate Training Specialist position at Segra?
Title: Sr Corporate Training Specialist
Location: Within Segra's footprint. Kansas City or Charlotte, NC preferred.
Job Summary
The Senior Corporate Training Specialist is responsible for the effective development, coordination, and implementation of all employee training programs. This role supports multiple departments and groups, both individual contributors and people leaders. The specialist acts as a resource for the corporate training team, providing support and leading assigned training projects. They are expected to manage training programs, assignments, and tasks, ensuring completion and creating a positive environment for training collaboration.
Duties & Responsibilities
60%:
Develops training courses/programs to achieve company/departmental goals.
Facilitates assigned training tasks and programs.
Acts as Subject Matter Expert (SME) for facilitation and course development.
Works directly with departmental leaders to ensure training needs are met.
Mentors clients and peers on system and process training.
Leads training projects.
Facilitates both face-to-face and virtual training programs for new employee onboarding and existing employee continuation training.
Manages enablement tools to ensure utilization rates.
Maintains a positive learning environment.
25%:
Leads the development of remote and face-to-face training programs for multiple departments.
Works with the training team to fulfill complex training requests.
Manages the Learning Management System (LMS).
Ensures LMS updates accurately reflect employee participation.
Brainstorms ways to improve ROI on training programs.
15%:
Handles administrative tasks and special projects.
Qualifications
Education: Bachelor’s degree or equivilant work experience
Location: Preferred location in Kansas City or Charlotte Metro.
Experience:
5-7 years of relevant experience.
Preferred experience with DISC and Gallup StrengthsFinder.
Proficient in presentation, coaching, and process development.
Extensive experience in areas such as sales training, trouble ticketing systems, project management, and more.
Technical Skills:
Proficient in Microsoft Office and virtual training platforms (Zoom, Microsoft Teams, Webex).
Experience with CRM systems (HubSpot, ServiceNow, Solarwinds, Salesforce, Dynamics).
Online content development with Articulate 360 tools (Rise, Replay, Storyline).
Experience with LinkedIn platforms (LinkedIn Learning, LinkedIn Sales Navigator).
Experience with ZoomInfo, Reonomy, and Demand Science.
Experience with Adobe Suite and Learning Management Systems (LMS).
Moderate experience with video development.
Key Competencies:
Passion for learning and training.
Ability to lead team projects.
Critical thinking skills.
Good organizational and time management skills.
Excellent written and verbal communication skills.
Detail-oriented.
Ability to work autonomously and with multiple departments.
Ability to manage multiple projects in a fast-paced environment.
Excellent team player.
Travel: Moderate travel required.
