What are the responsibilities and job description for the Crew Member-1389 Eastwood Dr position at Seguin Wash?
Job Description
Job Description
Salary : TBD
JOB DESCRIPTION
Job Title : Crew Member
Reports To : General Manager
ABOUT US
At Cosmic Express, our Vision is to be a bright star in the communities we serve while providing an Out of This World experience for our Customers and Crew. Our Crew help bring this to life by executing our Mission to take every car to a new orbit of clean through cutting-edge technology and old-fashioned customer service. Our Core Values shine bright each day and guide every aspect of our business :
Culture Driven : We cultivate a culture of respect, reward, and recognition for our Crew, maintaining sky-high standards while ensuring fun is part of the journey.
Customer Focused : We pride ourselves in providing stellar service and value, leaving every Customer feeling over-the-moon.
Car Wash Quality Obsessed : We ensure cars get clean at warp speed with state-of-the-art technology, meticulously clean facilities, and a universe of free amenities.
Community Dedicated : We partner with local schools and organizations for sponsorships, fundraising, and volunteer events. We also prioritize eco-friendly practices by using sustainable chemicals and innovative water reclamation systems, minimizing our impact on the planet.
ABOUT THE JOB
Crew Members play a critical role in bringing our Vision and Mission to life. Here are some of the things that you will do each day :
Smile and engage with every Customer in a friendly manner while utilizing verbal, audio, and visual cues to identify opportunities to elevate their experience.
Add value to each Customers visit by prepping vehicles to be washed and helping to dry vehicles by hand after they pull into the vacuum area.
Learn and promote our products and services, including wash packages, membership plans, promotions, and amenities at each opportunity through natural conversation with each Customer.
Help maintain our sky-high standards by keeping all areas of the Site clean, organized, stocked, and working properly while supporting with completing basic equipment maintenance as trained.
Support Customers with managing their memberships, answer questions about our services, and partner with other Crew and Managers for help with resolving concerns in a timely manner.
Follow all processes, procedures, routines, and safety standards while maintaining constant awareness of your surroundings to ensure that Customers safely navigate throughout the Site, including the pay stations, wash tunnel, and vacuum lot.
ABOUT THE PERKS
Working with us is a blast! We offer several perks for our Crew, including :
A Fun Work Environment
Competitive Hourly Pay
Monthly Bonus Program
Flexible Scheduling & NO LATE NIGHTS!
Advancement Opportunities
FREE Car Washes
ABOUT YOU
Above all, were looking for friendly and enthusiastic people with great communication skills who enjoy providing stellar customer service we will teach you everything else you need to know!
Working at a car wash also means that youll have to be comfortable with :
Getting your hands dirty
A high probability of getting wet
Working outdoors in varying weather conditions including heat and cold
Being on your feet for extended periods of time while remaining active and engaged
Lifting heavy objects (up to 25 lbs.) unassisted
Working in a loud and fast-paced environment