What are the responsibilities and job description for the International Operations Coordinator position at SEKO Logistics?
Qualifications
- 3 years minimum Freight Forwarding specific experience required
- Self-motivated with the ability to establish priorities and work independently
- Understand and comply with import & export regulations
- Excellent time management skills with the ability to continuously multi-task to meet deadlines
- Adequate problem solving
- Professional customer service client interactions on telephone and email with excellent verbal and written communication skills
- Ability to follow standard operating procedures and provide input for continuous improvement
- Superior attention to detail and organizational skills
- Potential to accept on-going training and changes as we continue to grow together
- Computer skills: Microsoft Office including Outlook, Excel, Word, Microsoft 365, & experience in CargoWise is a plus.
Responsibilities
- This position is responsible for delivering excellent customer service while overseeing all aspects of international shipments
- Being an integral role in operations; understanding and identifying customers’ requests
- Respond to requests in a timely manner with accurate information
- Understand costs and revenue to properly protect charges on every job
- Responsible for AES export filings when applicable
- Handling shipments from A to Z with a high level of attention to detail and white-glove service requirements with the ability to follow standard company operating procedures
- Making sure all shipments are properly alerted, routed, tracked, traced until arrival at its final destination and keeping customers and associated parties always informed
- The ability to recognize, research and solve any issues regarding discrepancies
- Quoting customers, understanding, and providing the best-routing solutions
- Work closely with carriers/partners to obtain best/special rates or spot quotes on every job possible
- Obtaining vendor charges and auditing for accuracy and legitimacy
- Assist others with workload, as needed
Benefits
- Insurance options for Employees (and their families)
- Employees can enroll in a 401(k) retirement savings plan with employer match
- Sick Pay
- Vacation Pay
- Paid Holidays
- ** Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge
- Pay ranges may be modified in the future
- Other compensation includes, but is not limited to bonuses.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- International Operations: 3 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Hebron, KY 41048 (Required)
Work Location: In person
Salary : $45,000 - $65,000
