What are the responsibilities and job description for the Sekon is hiring: Web Designer in Rockville position at Sekon?
Job Description
Job Description
Salary :
SeK ON is seeking a Web Designer to support NIH NIDCD IT Services. This position will report to the Web Project Manager. This individual will play a critical role in supporting SharePoint platforms, ensuring the intranet and related solutions are accessible, secure, and ready to meet the needs of the userbase. This individual will collaborate with cross-functional teams to support end users web initiatives and contribute to an exceptional user experience.
With over 25 years of experience, SeK ON specializes in providing large-scale health IT programs in support of federal government customers including the Centers for Disease Control (CDC), Centers for Medicare and Medicaid (CMS), Defense Health Agency (DHA), and National Institutes of Health (NIH). Our vision is To be the premier management and technology consulting firm providing solutions that improve quality of life and work.
RESPONSBILITIES :
- Administer and support maintenance of SharePoint Online site collections and Microsoft Teams, including setup, configuration, updating, monitoring, and reporting.
- Administer and improve business processes within the environment across systems, databases, and related web technologies.
- Provide advanced technical support to end users, addressing web-related inquiries and issues using the ticketing system.
- Research, design, and implement innovative solutions to increase productivity, offering an improved experience for the targeted audience.
- Create and maintain documentation for web platform configurations, procedures, and troubleshooting guides.
- Collaborate with the IT Service Desk team to resolve escalated web platform concerns.
- Collaborate with cross-functional teams to lead and / or support web initiatives and projects, enhancing the overall user experience
REQUIREMENTS :