What are the responsibilities and job description for the Service Writer position at Selbert's Auto Body?
Company Overview
Selbert's Auto Body is a reputable collision and mechanical repair facility dedicated to providing high-quality automotive services. Our team of skilled technicians is committed to restoring vehicles to their optimal condition, ensuring customer satisfaction through expert craftsmanship and reliable service.
Summary
As a Service Writer at Selbert's Auto Body, you will be the vital link between our customers and our skilled technicians. This role involves managing service requests, providing accurate estimates, and ensuring a seamless experience for clients while contributing to the overall efficiency of our operations.
Responsibilities
- Greet customers and assess their automotive service needs with professionalism and care.
- Prepare detailed estimates for repairs and services based on customer requirements and vehicle condition.
- Coordinate with technicians to ensure timely completion of services while maintaining quality standards.
- Communicate effectively with customers regarding the status of their vehicles throughout the repair process.
- Maintain accurate records of service requests, estimates, and customer interactions.
- Ensure a clean and organized workspace to enhance customer experience.
Qualifications
- Proven experience in automotive service writing or a similar role within the automotive industry.
- Strong mechanical knowledge to accurately assess vehicle issues and communicate effectively with technicians.
- Excellent customer service skills with the ability to build rapport with clients.
- Detail-oriented with strong organizational skills to manage multiple service requests efficiently.
If you are passionate about the automotive industry and thrive in a customer-focused environment, we invite you to apply today to join our dedicated team at Selbert's Auto Body.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Ability to Commute:
- Eureka, MO 63025 (Required)
Ability to Relocate:
- Eureka, MO 63025: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $70,000