What are the responsibilities and job description for the Front Office Guest Coordinator position at Select Home Center LLC?
Job Title: Front Office Guest Coordinator
Position Summary: The Front Office Guest Coordinator is responsible for managing the front desk, greeting and assisting visitors, coordinating guest services, and providing administrative support to ensure a welcoming and efficient front office environment.
Key Responsibilities:
Guest Services:
- Greet and welcome guests in a friendly and professional manner.
- Assist guests with inquiries, directions, and information about the organization.
- Handle guest check-ins and check-outs efficiently.
- Ensure the reception area is tidy and presentable.
Administrative Support:
- Answer and direct phone calls, take messages, and handle correspondence.
- Manage appointment scheduling and coordinate meetings.
- Maintain accurate records and documentation.
- Assist with office supply inventory and ordering.
- Run Bank, Mail and Miscellaneous errands.
Coordination and Communication:
- Coordinate with other departments to ensure guest needs are met.
- Communicate effectively with team members and management.
- Manage incoming and outgoing mail and deliveries.
Customer Service:
- Address and resolve guest complaints and issues promptly and professionally.
- Provide exceptional customer service and ensure guest satisfaction.
Other Duties:
- Assist with special projects and events as needed.
- Perform other front office duties as assigned.
Qualifications:
- High school diploma or equivalent; additional education or certification in hospitality or office management is a plus.
- Proven experience as a front desk representative, receptionist, or similar role.
- Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Friendly, reliable, and professional demeanor.
- Prior experience in retail sales is a must
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Rotating weekends
Work Location: In person
Salary : $12 - $13