What are the responsibilities and job description for the Bilingual Customer Service Representative position at Select Insurance Group?
We are seeking a Bilingual Customer Service Associate to join our team in Orlando. Our ideal candidate will have excellent interpersonal skills and be comfortable answering complex customer questions. A successful candidate will have strong communication skills, exceptional organizational abilities and the ability to multi-task in a busy, fast-paced environment.
Responsibilities:
- Listen to customers' needs and concerns.
- Answer customer questions.
- Provide information about our products and services.
- Resolve customers' problems.
- Use a computer and other office equipment to perform your duties.
- Handle different types of customer calls.
- Ensure the safe loading and unloading of materials for shipment.
- Perform other duties as required.
Please note this is a position where you have to work in an office. Being able to speak Spanish is a plus since most of our customers speak the language. We are looking for local applicants (living 5-10 miles) from the office location. Also, you must be able to legally work in the USA to be employed with us.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Shift:
- 8 hour shift
- Day shift
Language:
- English and Spanish (Required)
Ability to Commute:
- Winter Park, FL 32792 (Required)
Work Location: In person
Salary : $15