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Network Operations Monitoring and Automation Engineer

Select Minds LLC
Livonia, MI Full Time
POSTED ON 12/21/2024
AVAILABLE BEFORE 2/20/2025
Position: Network Operations Monitoring and Automation Engineer
Location: Remote


Key Responsibilities:

Streamline NOC monitoring & automation processes, ensuring efficiency and innovation.
Customize & optimize Assure1 to enhance operational visibility and automation.
Conduct root cause analysis, improve detection, and reduce incident response times (MTTD/MTTR).
Collaborate cross-functionally with engineering and tech teams to drive automation initiatives.
Develop training programs, create documentation, and establish KPIs for monitoring.

Skills:


Expertise in ticketing systems, process improvement, Assure1, NOC operations, network monitoring, IP networks, service desk operations, customer service, network troubleshooting, and escalation management.

Salary : $50 - $60

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