What are the responsibilities and job description for the Medical Front Office - Patient Service Specialist position at Select Physical Therapy?
Overview
Patient Service Specialist
San Diego, CA
Select Physical Therapy Pacific Beach is looking for a motivated individual to join our team. We have a strong connection with our local community and solid reputation with our patients and local referral sources. Our top candidates will have strong customer service, be well organized, and come to work with a big smile each day.
Location: 3737 Moraga Avenue Suite B117 San Diego, CA 92117
Position Type: Full Time
Schedule: Monday through Friday (M-Th 10:30-7pm, Friday 7-4pm)
Compensation: Starting at $21.00 - $23.00/hour (based on experience)
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
Preferred Qualifications:
- 1 Year of Front Desk Experience
- Insurance Verification Experience
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $21 - $23
