What are the responsibilities and job description for the Commercial Lines Account Representative position at Seltzer Group Partners?
Responsibilities:
- Service an assigned commercial lines book of business for small business accounts
- Represent the Agency in a professional, ethical, and courteous manner consistent with the Agency image
- Develop and maintain relationships with clients to retain business
- Responsible for retention goal of 98%
- Receive and return calls in a professional, timely, and courteous manner, provide a positive client experience
- Document each customer interaction in agency management system
Qualifications:
- High School diploma required; Associate or Bachelor's degree preferred
- Minimum of 3 years of related commercial lines account management experience
- Pennsylvania Property & Casualty license required
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