What are the responsibilities and job description for the Full Time Dispatcher position at SEM Enterprises, LLC?
Company Overview
SEM Enterprises, LLC is a leader in the towing & transportation industry, dedicated to providing efficient and reliable towing management solutions. Our commitment to excellence drives us to optimize operations, ensuring timely deliveries and customer satisfaction.
Summary
We are seeking a Dispatcher to join our dynamic team at SEM Enterprises, LLC. In this role, you will be responsible for coordinating tow trucks, managing fleet operations, and ensuring the timely delivery of vehicles. Your contributions will be vital in maintaining our high standards of service.
Responsibilities
- Coordinate daily tow truck activities to ensure timely deliveries.
- Manage fleet operations and monitor vehicle locations using GPS technology.
- Communicate effectively with drivers and clients regarding schedules and updates.
- Analyze transportation data to optimize routes and improve efficiency.
- Utilize transportation management systems to keep trucks on time and continuously moving
- Answer phone calls and assist customers with questions regarding impounds or transfers
- Maintain inventory of impounded vehicles & lien sale process
Requirements
- Proven experience in transportation management or have automotive knowledge
- Strong communication skills and phone etiquette for effective interaction with clients and drivers.
- Ability to analyze data and make informed decisions quickly.
- Familiarity with GPS systems and transportation management software such as Dispatch Anywhere is a plus.
- Knowledge of computer software such as Microsoft word/excel
- Experience in office management is a plus!
If you are ready to take on the challenge of optimizing our towing operations, we invite you to apply today and become an integral part of the SEM Enterprises team!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Rotating weekends
Education:
- High school or equivalent (Required)
Ability to Commute:
- Sparks, NV 89431 (Required)
Ability to Relocate:
- Sparks, NV 89431: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30