COORDINATOR - PLAYER DEVELOPMENT

Overview

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.

Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.

Responsibilities

Essential Job Functions:

The Player Development Coordinator plays an important role in the business imperative and supports the Player Development executive team in all aspects of meeting goals and objectives.  Responsibilities include a broad range of administrative and coordinator duties requiring initiative, judgment, decision making and superior guest service skills. The professional in this position answers phones, assists callers and visitors, prepares presentation materials, creates reports, coordinates meetings and travel arrangements, participates in marketing events, processes expenses and invoices, tracks the department budget, etc.

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Qualifications

To achieve success in this role, an individual must embrace and accomplish the above duties/responsibilities.  The requirements below are representative of the knowledge, skills, abilities and behaviors this professional should have and emulate:

• College degree preferred
• Two (2) or more years of executive administrative experience in a high-volume department or equivalent required
• High-level skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook required
• Lodging Management System and Casino Market Place software preferred
• Ability to compose correspondence and proofread others’ correspondence required
• Degree and/or experience in Marketing and a career goal in Marketing highly valued
• Familiarity with Purchasing MMS System a plus
• Professional personal appearance required
• English speaking, reading and writing required; additional language speaking skills valued
• Demonstrate actions and behaviors that will reinforce the Company’s Mission, “Unconquered Vision, Unparalleled Service, Unlimited Service,” and Values of Fast, Fun, Friendly, Fresh & Focused
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.