SUPERVISOR - PLAYER DEVELOPMENT

Job Description

Job Description

Overview

The Player Development Supervisor plays an important role in supporting the Player Development executive team in all aspects of meeting goals and objectives.

Responsibilities

Essential Duties & Responsibilities :

• Assists the Casino Marketing Manager in the Host Coding process for Casino Marketing
• Oversees a PD Coordinator Team of 5
• Collaborates with manager in the hiring process for the PD Coordinator team
• Manages shared inbox and delegation of Coordinator team duties
• Direct point of contact for all SGA PD Execs; also available for CM property leaders
• Oversees prioritization of time sensitive tasks
• Assists the CM Manager in setting weekly schedules to optimize departmental efficiency based on business demands
• Works as an admin in the AMP system (VIP CRM tool) to assist the CM Manager and Vice President
• Meet with leadership to align department strategy and vision and identify methods through innovation to increase gaming revenues
• Oversees all monthly direct marketing projects
• Executes hotel folio review and cleanup
• Assists with scheduling travel for PD Execs
• Responsible for approving and covering employee PTO based on business volumes
• Greets guests in the casino and participates in special events and promotions when needed
• Invoicing in BOH / MMS
• Handles all aspects of on-boarding for new departmental employees and works with the CM Manager to create individualized on-boarding templates and schedules

Qualifications

Qualifications :

Native American Preference Policy :

The Tribal Council gives preference in all its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process :

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to :

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