What are the responsibilities and job description for the COORDINATOR - BILLING position at Seminole Hard Rock Support Services?
Overview :
The Benefits Billing Coordinator is responsible for managing and coordinating the billing processes for employee benefits, ensuring accuracy, timeliness, and compliance with company policies and regulations. This role involves collaborating with various departments, vendors, and employees to resolve billing issues and provide support related to benefits administration established by Seminole Hard Rock Support Services.
Responsibilities :
- Prepare, process, and reconcile monthly benefit invoices from insurance carriers and other benefit providers.
- Ensure accurate billing by verifying employee benefit elections and changes.
- Monitor and follow up on outstanding invoices and discrepancies.
- Maintain and update employee benefit records in the HRIS (Human Resources Information System) and billing systems.
- Ensure accurate entry and tracking of benefit enrollments, changes, and terminations.
- Serve as a point of contact for employees, insurance carriers, and vendors regarding billing inquiries and issues.
- Provide clear and timely communication to employees about benefit deductions, billing processes, and any changes.
- Ensure compliance with federal, state, and local regulations related to benefits administration and billing.
- Prepare and distribute reports on billing activities, discrepancies, and resolutions to management.
- Work closely with the HR, payroll, and finance departments to ensure accurate and efficient benefit billing processes.
- Collaborate with benefits providers to resolve issues and improve billing processes.
- Investigate and resolve billing discrepancies, errors, and employee concerns in a timely and efficient manner.
- Develop and implement procedures to prevent future billing issues.
Qualifications :
