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HVAC Service Manager

Semper Solaris
Semper Solaris Salary
El Cajon, CA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Semper Solaris has a rapidly growing residential HVAC division with a commitment to excellence. We take pride in taking care of our customers and employees and believe in fostering a work-life balance that empowers individuals to thrive.

Are you an experienced HVAC professional with a passion for leadership and team development? Semper Solaris is seeking a talented residential HVAC Service Manager to take the reins and elevate our team to new heights. This is a rare opportunity to step into a role where you’ll have the tools, support, and autonomy to make a significant impact.

Why This Role?

We are dedicated to delivering outstanding service to our customers while cultivating a workplace that values growth, balance, and collaboration. As the residential HVAC Service Manager, you’ll oversee a talented team of technicians and play a pivotal role in shaping the department’s success. You’ll be empowered to lead, train, and mentor, ensuring each team member reaches their full potential.

What You’ll Do :

  • Develop and lead a high-performing team of residential HVAC technicians, focusing on skill-building, efficiency, and customer satisfaction.
  • Train and mentor service technicians to enhance their sales skills, with a focus on promoting HVAC retrofit installations and additional products, such as Indoor Air Quality (IAQ) solutions, to meet customer needs and drive revenue growth.
  • Develop and implement effective sales training programs for service technicians, ensuring they can confidently identify customer needs and recommend HVAC upgrades, retrofit installations, and value-added products.
  • Monitor and assess technician performance, offering regular feedback and coaching.
  • Conduct weekly team meetings to review goals, discuss challenges, and align on safety and service standards.
  • Work closely with dispatch and customer service to streamline operations and meet client needs.
  • Optimize schedules to ensure timely service while managing seasonal demands.
  • Analyze departmental metrics and prepare reports to evaluate performance and identify areas for improvement.

What We’re Looking For :

  • At least five (5) years of experience in residential HVAC service, sales, or a leadership role within the industry.
  • Demonstrated ability to train and develop service technicians in consultative sales techniques, including selling HVAC retrofit installations and related products.
  • Strong understanding of HVAC systems, retrofit solutions, and value-added products such as IAQ equipment.
  • A proven track record of successfully managing a service team.
  • Familiarity with industry-specific tools and software (e.i. ServiceTitan, HouseCall Pro).
  • Strong leadership and organizational skills with a focus on driving results.
  • A commitment to providing excellent customer service and fostering team growth.
  • Eligibility to pass background checks and drug screening.
  • A valid driver’s license and clean driving record.

    • Why work for us?!

  • Medical, Dental, Vision, Voluntary Life & AD&D Insurance, H.S.A., and Employee Assistance Program
  • Enjoy Paid Time Off!
  • Competitive Wage & bonus plan!
  • Family-Sensitive Workplace : We prioritize work-life balance and accommodate your schedule.
  • Opportunity for Advancement : Join our fast-growing company that prioritizes internal promotion and truly supports employee growth.

    • Take the next step in your career and join us as we build a stronger, more innovative HVAC service team. Submit your resume today!

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